At Kirby, we believe great leadership is about empowering people to thrive. The Leader as a Coach Programme is designed to help managers become confident, real-time coaches by turning everyday interactions into meaningful development opportunities. Through hands-on exercises, practical tools, and structured conversations, participants learn how to align leadership behaviours with Kirby’s mission, core values, and KPIs, provide meaningful feedback, and build a values-led, high-performance culture. The programme also supports managers in clarifying expectations, recognising achievements, and course-correcting with confidence. Practical and action-oriented, it equips leaders with ready-to-use templates and techniques they can apply immediately to support their team’s growth, performance, and engagement.
Programme Overview
This programme is split into five focus areas:
- Coaching Mindset & Organisational Alignment - Understand the mindset shift and how coaching aligns with Kirby’s strategic goals.
- Real Time Coaching & Time Management - Learn to coach in the moment while managing your time effectively.
- Stakeholder Mapping & Relationship Audits - Identify key relationships and assess their impact on team performance.
- Relationship Contracts - Set clear expectations and build trust through intentional agreements.
- Coaching Conversations - Practice conversations that drive clarity, accountability, and growth.
Benefits
What are the benefits to shifting your mindset to the leader as a coach approach?
Adopting a “leader as a coach” approach means you’re not just managing people; you’re developing them. This leadership style will help you:
- Manage talent proactively, before issues arise
- Develop talent through continuous learning
- Retain talent by fostering a culture of support and growth
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