Business Development CRM Internal Champion | Hybrid Role – Dublin
  

• Permanent position available with a considerable portfolio of works for the next 5+ years
• To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability.
• To work with the best.
• Excellent package on offer with room for negotiations

  
About Kirby Group Engineering
Kirby Group Engineering is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to several ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centers and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance.
  
Role Purpose:
Reporting into both the Associate Director and Group Business Development Director of Kirby Group, the Business Development CRM Internal Champion will be Front and Centre supporting the new CRM system – this person will be responsible for insuring the day to day implementation and running of the system – working with the Business Development team members – including external BD team. Upon successful implementation of the new CRM system, the successful individual will become the internal Kirby Customer Relationship Management Champion. This is a hybrid role, though you should be available to attend our Dublin office as required.
  
Responsibilities:

• CRM Champion – managing (monitoring if team members are using the system correctly and as trained – run reports), updating, maintaining and general housekeeping of the CRM system – report running. – updating with new contacts and enquiries, creating new tasks, opportunities, follow-ups as required
• Everything is up to date and accurate in the CRM
• CRM Champion becomes the trainer (after they have been trained in  full processes)
• Administrative changes in the CRM – form and field changes etc or working along with vendor to implement changes
• Internal BD support for the team – inside sales- working along as supports with the Business Development team and co-ordinating communications with other teams
• Attending BD internal calls, meetings and actioning items, where required. (Minutes, etc.)
• Assisting Directors with creating documents/reports
• Managing a collective calendar (CRM that integrates from outlook) for the BD team
• Liaise and closely collaborate with other business verticals eg: Pre-Construction, Ops etc when necessary
• Continuously improve the BD processes and update CRM accordingly
• Working with the BD Director in general Business Development Administrative activities
• Other duties as deemed necessary to support the efficient running of the BD department activities.  

  
  
Necessary requirement of the Business Development CRM Internal Champion
  

• A minimum of 5 years’ experience within an office management / team administration environment.
• Understanding sales processes from initial lead to project won life cycle.
• Adaptable with strong experience in admin, CRM and team support duties.
• Excellent people skills – customer centric – ability to work with various team members and departments and styles of working.
• High level of IT Literacy in Microsoft Word, Excel, PowerPoint and Outlook.
• Advantagous to possess experience using a CRM or equivalent systems.
• Excellent verbal and written communication skills.
• Ability to prioritise and work within tight deadlines.
• Ability to proactively with to own initiative and to manage workload during peaks and troughs.

  
For more information on this Business Development Administrator / Business Development CRM Internal Champion position or other similar opportunities based in Ireland, the UK or Europe contact the Talent Acquisition Team in Kirby Group confidentially on +353 (0)1 454 0411 or apply in confidence.