Business Development Administrator

Location: Dublin
Department: Business Development
Contract Type: Permanent / Full Time

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Business Development Administrator

Job Title: Business Development and Administrator
Reports To: Business Development Director and BD – CRM Lead
Department/Category: Business Development and Sales

  • Permanent position available in our Dublin office with parking available. Minimum 2 years of relevant experience working in an office / hybrid environment
  • To benefit from Kirby’s Career Development Programmes.
  • To work with the best.

Role Overview: We are seeking a diligent and detail-oriented individual to join our team as a Business Development Administrator. In this role, you will work closely with the Business Development Director and the BD – CRM Lead to ensure the accurate management of data entered into our CRM system and the maintenance of pipeline views and dashboard filters. Your efforts will contribute to the efficient operation of our CRM platform and support the business development activities by assisting the coordination of meetings, managing follow-ups on action items, and ensuring all administrative tasks are completed effectively. The role is based in our Dublin office and requires frequent interaction with our internal teams and potentially external stakeholders.
Business Development Administrator Responsibilities
As a Business Development Administrator, you will be responsible for executing various tasks including:

  • Working with the BD Director and BD CRM lead in general Business Development Administrative activities
  • Other duties as deemed necessary to support the efficient running of the BD department activities.
  • Managing (monitoring if team members are using the system correctly and as trained – run reports), updating, maintaining and general housekeeping of the CRM system and Kirby sales process – report running. – updating with new contacts and enquiries, creating new tasks, opportunities, follow-ups as required.
  • Ability to attend internal meetings, take necessary minutes and actions
  • Everything is up to date and accurate in the CRM 
  • Administrative changes within the BD function. E.G CRM form and field changes etc., or working along with vendor to implement changes
  • Internal BD support for the team – inside sales- working along as supports with the Business Development team and co-ordinating communications with other teams
  • Attending BD internal calls, meetings and actioning items, where required. (Minutes, etc.)
  • Assisting Directors with creating documents/reports
  • Managing a collective calendar (CRM that integrates from outlook) for the BD team
  • Liaise and closely collaborate with other business verticals eg: Pre-Construction, Ops etc when necessary
  • Continuously improve the BD processes and update CRM accordingly

The above list of tasks, activities, responsibilities and accountabilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post.
Necessary Requirement of the Business Development Administrator:

  • A minimum of 2 years’ experience within an office management / team administration environment.
  • Understanding sales processes from initial lead to project won life cycle.
  • Adaptable with strong experience in admin, CRM and team support duties.
  • Excellent people skills – customer centric – ability to work with various team members and departments and styles of working.
  • High level of IT Literacy in Microsoft Word, Excel, PowerPoint and Outlook.
  • Advantageous to possess experience using a CRM or equivalent systems.
  • Excellent verbal and written communication skills.
  • Ability to prioritise and work within tight deadlines.
  • Ability to proactively with to own initiative and to manage workload during peaks and troughs.
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